Privacy Policy

At Flameless Candles USA, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details when you make a purchase.

  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior through cookies and analytics tools.

  • Account Information: If you create an account, we may store your login credentials and preferences.

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Send order confirmations, shipping updates, and customer support responses.
  • Improve our website, products, and customer experience.
  • Send promotional emails, newsletters, or special offers (only if you opt-in).
  • Comply with legal and regulatory requirements.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping carriers, and third-party vendors to complete your order.
  • Legal Requirements: Authorities or government agencies if required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Improve site functionality and performance.
  • Personalize your shopping experience.
  • Analyze site traffic and usage patterns.

You may disable cookies through your browser settings, but certain features of our website may not function properly.

Data Security

We implement reasonable security measures to protect your personal information. While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails at any time by clicking “unsubscribe.”
  • Request details about how your data is used and stored.

To exercise these rights, contact us at contact@flamelesscandle.store.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Flameless Candles USA

Email: contact@flamelesscandle.store

Website: https://flamelesscandle.store

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